Terms & Conditions

1. Clinical Overview

These Terms and Conditions govern the provision of all medical-grade aesthetic, cosmetic, and wellness treatments performed at Suhmina Aesthetic Clinic in Aldershot. By scheduling a consultation or booking a clinical procedure, you agree to comply with and be bound by these policies in full.

2. Booking Deposits & Rescheduling

To ensure dedicated care, secure clinic space, and provide balanced scheduling, the following booking rules apply:

• Consultation Deposit: A £20 deposit is taken to secure your consultation booking. It is fully refunded on request.
• Securing Slots: All treatment bookings require a standard clinical deposit (or package pre-payment) to confirm your appointment.
• 24-Hour Rescheduling Rule: Appointments must be cancelled or rescheduled at least 24 hours prior to the scheduled time.
• Late Cancellations: Failure to cancel or reschedule at least 24 hours in advance, or failure to attend a scheduled session (No Show), will result in the immediate forfeiture of your treatment deposit.

3. Patient Consultations & Assessment

A comprehensive anatomical and skin diagnostic assessment is mandatory before undergoing any medical-grade facial, injectable, or energy-based treatment. Our Level 7 qualified practitioners reserves the right to decline treatment if they determine that a procedure is medically unsafe, anatomically unsuitable, or if expectations of outcomes cannot be realistically achieved.

4. Age Restrictions & Medical Consent

We adhere to strict ethical and legal medical standards:

• All patients undergoing medical aesthetic treatments (including Dermal Fillers, Skin Boosters, and clinical injectables) must be **eighteen (18) years of age or older**.
• A valid government-issued photographic ID (passport, driving license) must be presented upon request during registration.
• Patients must complete a comprehensive medical questionnaire, disclosing all active medications, pre-existing conditions, allergies, and contraindications.

5. Treatment Expectations & Post-Care

Aesthetic medicine is subject to individual anatomical and physiological variables. While we strive to achieve optimal rejuvenations, clinical outcomes can vary, and we cannot guarantee identical results for every individual. Patients are strictly required to adhere to the custom **post-treatment care instructions** provided by our clinical team to support healing and ensure optimal results.

6. Treatment Packages & Refunds

Packages are strictly personal, non-transferable, and must be completed within **twelve (12) months** from the date of purchase. Refunds are not provided for completed procedures or partially utilized packages, as clinical fees cover the cost of sterile medical resources, practitioner time, and medical insurance coverage.